Call Center Courses
Cincom Synchrony™ Hosted
- Agent
- Analytics
- Knowledge Manager
- Supervisor
Cincom Synchrony™ Enterprise
- Agent Desktop Tutorial
- Basic Fulfillment
- Call Scripting
- Campaign Plus
- Configuring Synchrony Tutorial
- Configuration Manager
- Customer Experience Practices*
- How to Demonstrate Synchrony*
- Installation and Promotion*
- Introduction to MiGuide
- Introduction to SmartTabs
- Introduction to Synchrony Foundations Tutorial
- Knowledge Manager
- OpenCIM Architecture
- Routing and Queuing Architecture
- Reports and Analytics
- Sales Reports Resources and Processes*
- Supervisor Tools Tutorial
- Synchrony Foundations Review*
- Synchrony Sales and Marketing 101*
- Using IU Templates
More Information
* Partner Training Track Only
